Instructions for new student members (under 16)

Students under the age of 15 years will require a parent or guardian to sign up for a ‘Parent/Guest’ account first.

The guest account is a free membership that can be used to add ‘Friends and Family’ plans to, in this case student memberships. You will require this guest account to renew or make any changes to your child’s membership.

For legal reasons, a parent or guardian must approve the membership requests of all students who are 15 years old before they can use the gym facilities. The parent or guardian is responsible for the actions of the student while using the facility and they must agree to the terms and conditions of use of the facility, the same as an active member.

How to set up a ‘Parent/Guardian’ account for Students Under 16yrs of Age.

Visit the Gym client portal and select ‘Join Now’

Select ‘Student Memberships’ and click ‘Next’.

Select ‘Create a guest account’ and click ‘Next’.

You are required to enter your personal information, the same as a standard user, in case you decide to upgrade your membership at a later date.

Please ensure you complete all required fields for a guest account, including your personal information, contact & emergency contact information, phone, and email addresses.

The ‘Concessional Card’ details can be left empty on the guest account. These will need to be provided when the student completes their application shortly.

Provide the relevant parent/guardian identification details and set a secure password for the account.

At the end of the form are the terms & conditions agreement, medical information clause and marketing preferences. Please read and select as appropriate and click ‘Create Account’.

You should receive a notification to check you email for further information.

From this page, click the button ‘Go to your client portal’.

Now that you have created your parent/guest account, the parent/guardian will need to navigate to the “Friends and Family” tab at the top of the page in the client portal.

The following instructions are related to the student requesting access to the gym.

Click the ‘Add family member’ button.

Select ‘Student Memberships’ and ‘Next’.

Select the plan that best suits your needs, eg ‘Prepaid – Weekly’, and click ‘Next’.

Select when you would like the contact to start, then click ‘Next’.

The next screen is where the student enters their details.

Please ensure to complete all fields on the form, including personal information, contact & emergency contact information, the pre-exercise screening questions, and details of the student’s identification documents.

To claim the student discount, you are required to provide details of the type of concession to be used, including the type, the identification number, and the expiry date. (Council staff may contact you to sight and confirm the concessional documents).

At the end of the form are the Terms & Conditions agreement, medical information clause and marketing preferences. Please read and select as appropriate and click ‘Next’.

You will then be taken to the summary page. Please check all details are correct.

If you need to make any changes, please use the ‘Previous’ button to go back and update your selections as required.

Once you are ready to proceed, please ensure you view the membership agreement by clicking the link ‘Read Full Agreement’ link.

The agreement contains the Terms and Conditions you are bound by when using the facility.

If you are happy to proceed, select the ‘Yes’ button to agree to the terms and conditions.

This will launch a signature panel for you to sign. Please sign within the signature panel and select ‘OK’, then ‘Next’.

You will now be taken to our payment page to pay for your membership. Please complete your details and submit your payment

If your payment is successful, you should receive a notification advising you to check your email for further details.

You are now an active member of the Narromine Sport and Fitness centre. Welcome aboard!

To access the facility and start your fitness journey, check out or other guides on how to install the mobile app and generate the required QR codes to access the facility.

If you encounter any issues, please contact council during business hours on 02 68899999 for assistance.