Instructions for resetting password

If you need to reset the password associated with your membership, visit the client portal and select the ‘Forgot Password’ link:

Forgot Password link on login screen

Enter the email address associated with your membership followed by the ‘submit’ button.

An email will be sent to your registered email address with instructions on how to create a new password.

If you encounter any issues, please contact council during business hours on 02 68899999 for assistance.